Policies & Care

Orders are processed within 3–5 business days.

All items are handmade and one of a kind, so processing times may vary slightly.

Shipping rates and delivery times are calculated at checkout based on your location.

Orders are shipped from Ontario, Canada.

Once your order has shipped, you will receive tracking information.

Twisted Metal Creations is not responsible for delays caused by shipping carriers, customs, or weather.

Because each piece is handmade and one of a kind, all sales are final.

If your item arrives damaged or there is an issue with your order, please contact me within 5 days of delivery, and I will make it right.

By purchasing from Twisted Metal Creations, you agree to the policies outlined on this site.

All items are handmade and may include slight variations or natural imperfections.

Product photos are taken to represent each piece as accurately as possible, but colors may vary slightly depending on screen settings.

All pieces are handmade using materials such as coated copper wire, chains, shells, and sea glass.

With regular wear over time: Coated wire may gradually wear, revealing the copper beneath

Metals may develop a natural patina

Each piece will evolve uniquely. This is not a flaw—it’s part of the piece’s natural character.

To extend the life of your jewelry:

• Avoid water, lotions, and perfumes

• Store in a dry place when not in use

All prices are listed in Canadian dollars (CAD).

Applicable GST/HST will be calculated at checkout based on your province.

International orders may be subject to customs duties or import taxes, which are the responsibility of the buyer.

Your personal information is collected only for the purpose of processing and shipping your order.

Information such as your name, address, and email may be shared with trusted third parties (such as payment processors and shipping carriers) only as needed to complete your purchase.

Your information is not sold or shared for marketing purposes.

If you have any questions about your data, you can contact me directly.

All shells, sea glass, and ocean materials are personally collected by myself or by people close to me.

I know where each piece comes from—the beach, the moment, the memory.

Nothing is mass sourced. Nothing is random.